PantherExpress Customer Service

For general questions or assistance with expense questions, contact PantherExpress Customer Service during business hours (M-F 8:30 a.m. – 5 p.m.):

 Call: (412) 624-3578

For after-hours/emergency assistance related to the Travel Card, call 412-648-7170.

Anthony Travel

For assistance with travel and booking a trip or changing your itinerary (including group, international, or complex travel arrangements), contact Anthony Travel during the following hours:

business hoursDuring Business Hours
(M-F 8:30 a.m. – 5 p.m.):

(844) 583-5963  or  (412) 246-9024

non-business hoursDuring Non-business Hours:

(888) 645-4280 – provide VIT code IN2F

Emily Duchene, Travel Program Manager

For questions about the Travel Program or special requests that cannot be answered by PantherExpress Customer Service or by Anthony Travel, contact Emily Duchene:

Call: (412) 624-4398

Contact Citizens Bank

Cardholder Customer Service

Toll-free Phone Number:  1-888-356-8378

Outside the U.S., Canada and the Virgin Islands, call collect:  1-203-551-3778

Hours of Operation: 24-hour, 7-day-a-week

Call Cardholder Customer Service to:

  • Check your balance
  • Change your PIN


Report Lost/Stolen Accounts

Toll-free Phone Number:  1-888-798-4600

Hours of Operation: 24-hour, 7-day-a-week

Self Identification Required: PITT + last 4 digits of your Social Securit Number


 Customer Protection – Fraud/Watch Status

Toll-free Phone Number:  1-888-333-0114

Hours of Operation: 24-hour, 7-day-a-week

Call Customer Protection to:

  • Report Fraud
  • Return a call regarding a Fraud or Watch status placed on an account